Shipping Policy

Last updated: November 10, 2026

Touchland currently ships within the United States.

Shipping cost

Standard Shipping is free.

Processing and transit

Orders are normally processed in 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days. Weekends and U.S. federal holidays are not business days. These estimates are not guaranteed delivery dates.

Tracking

When the order ships, tracking information is sent to the email address used for the order.

Address changes

Contact us as soon as possible if the shipping address is incorrect. Once an order has shipped, we cannot guarantee that the carrier can change the address.

Delays, loss, damage, or incorrect delivery

Carrier delays can occur. If tracking stops updating, the package appears lost, the shipment is damaged, or it was delivered incorrectly, contact us with the order number and relevant photos when available. We will review the shipment and coordinate the next step with you and the carrier.

Contact

Email: Support@touuchlands.com
Phone: (567) 896-6096
Address: 66 George St, Charleston, SC 29424, United States